Additional Services

While most of our customers are interested in a particular set of services, we're able to provide a comprehensive, high quality Internet solution for your school, no matter what you require. On this page, you'll find some information about our additional educational Internet services - get in touch with us today at 0345 145 1234 to find out more about any service we offer!

Award-Winning Technical Support

We know how frustrating it is to have to wait around on hold when you're experiencing a problem. We're dedicated to providing high-quality customer care - we answer calls quickly (usually in under 15 seconds), with our expert support team being on call throughout extended business hours to help solve any issues.

Calls to our support team are completely free of charge for all Exa Education customers, whether you're calling your personal account manager or any other member of our team.

Website Hosting and Email Services

We can provide your school with everything you need for your website (except for design) - head over to our Domain Checker to check and register your domain. We also provide high quality shared and dedicated webspace hosting, designed to give you as complete a range of choices as possible, while our DNS admin panel gives you complete control over your DNS settings.

Our email services are included with our hosting services, and are also available separately. Our PupilMail service can be useful for primary schools, giving children a simple and safe introduction to using email, while our StaffMail system lets staff keep an eye on how their students are using email.

3/4G Connectivity Backup

Our school Internet connections are designed to be fully reliable at all times, but our 3/4G backup option provides your school with another layer of resilience if anything goes wrong. You'll be able to access the Internet through the SIM card we provide, allowing access to vital sites in case of emergencies.

Every one of our SIM cards is provided with a static IP address, meaning that your school's website & email services can be automatically forwarded from your main connection if there's an emergency.

Free Hardware Configuration

When you receive hardware from Exa Education, whether that's a router, firewall or anything else, we'll provide you with complete configuration and management, saving you a significant amount of time and effort.

Where it's relevant, we'll customise your hardware to bring you the settings that you want - for example, creating custom permissions for your StormShield firewall.